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OMS/app/erpapi/lib/shop/response/process/aftersalev2.php
chenping f0995730af chore: 修改Copyright时间
2026-01-04 19:08:31 +08:00

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<?php
/**
* Copyright 2012-2026 ShopeX (https://www.shopex.cn)
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* http://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
/**
* @desc
* @author: jintao
* @since: 2016/7/21
*/
class erpapi_shop_response_process_aftersalev2 {
/**
* 添加
* @param mixed $sdf sdf
* @return mixed 返回值
*/
public function add($sdf) {
switch($sdf['response_bill_type']) {
case 'refund_apply' :
$rs = $this->_dealRefundApply($sdf);
break;
case 'refund' :
$rs = $this->_dealRefund($sdf);
break;
case 'refundonly' :
//只创建退款申请单、退款单,不编辑订单明细、也不更新订单金额
$rs = $this->_dealRefundOnly($sdf);
break;
case 'return_product' :
$rs = $this->_dealReturnProduct($sdf);
break;
case 'reship' :
$rs = $this->_dealReship($sdf);
break;
default :
$rs = array('rsp'=>'fail', 'msg'=>'没有单据类型');
}
return $rs;
}
private function _dealRefundApply($sdf) {
if ($sdf['refund']) {
return $this->_hadRefund($sdf);
}
$modelRefundApply = app::get('ome')->model('refund_apply');
$oOperation_log = app::get('ome')->model('operation_log');//写日志
if($sdf['refund_apply']) {
$refundApply = $sdf['refund_apply'];
$filter = array('apply_id' => $refundApply['apply_id']);
switch($sdf['status']) {
case '0':
$upData = $this->_refundApplySdfToData($sdf);
$memo = '(退款金额、原因或版本变化)退款申请单更新为未审核';
break;
default :
$upData = array(
'status' => $sdf['status'],
'source_status' => $sdf['source_status'], //平台状态
'outer_lastmodify'=> $sdf['modified'],
);
if($sdf['refund_version_change']) {
$upData['memo'] = $sdf['reason'];
$upData['money'] = $sdf['refund_fee'];
}
$memo = '更新成功,状态：' . $sdf['status'];
break;
}
$rs = $modelRefundApply->update($upData, $filter);
$idBn = array(
'apply_id' => $refundApply['apply_id'],
'refund_apply_bn' => $upData['refund_apply_bn']
);
$this->_dealTableAdditional($sdf['table_additional'], $idBn);
if(!is_bool($rs)) {
$refundApply = array_merge($refundApply, $upData);
$oOperation_log->write_log('refund_apply@ome', $refundApply['apply_id'], $memo);
}
$must_pause = true;
if($sdf['bool_type'] & ome_refund_bool_type::__PROTECTED_CODE){
$must_pause = false;
}
$trans = kernel::database()->beginTransaction();
//先更新订单主信息， 避免退款申请和退款完成并发导致订单因退款完成撤销发货单失败而编辑失败（退款申请撤销发货单成功）
$update_sql = "UPDATE sdb_ome_orders SET createtime=`createtime` WHERE order_id=". $sdf['order']['order_id'];
kernel::database()->exec($update_sql);
//更新订单支付状态、叫回发货单等
kernel::single('ome_order_func')->update_order_pay_status($sdf['order']['order_id'],$must_pause, __CLASS__.'::'.__FUNCTION__);
kernel::database()->commit($trans);
// 退款申请拒绝，重新路由
if ($sdf['status'] == '3') {
//延迟5分钟自动重新路由审核订单
$sdf = array('op_type'=>'timing_confirm', 'timing_time'=>strtotime('5 minutes'), 'memo'=>'退款申请拒绝后重新路由');
kernel::single('ome_order')->auto_order_combine($sdf['order']['order_id'], $sdf);
}
} else {
$insertData = $this->_refundApplySdfToData($sdf);
//创建退款单
$is_update_order = true;//是否更新订单付款状态
$error_msg = '';
$trans = kernel::database()->beginTransaction();
//先更新订单主信息， 避免退款申请和退款完成并发导致订单因退款完成撤销发货单失败而编辑失败（退款申请撤销发货单成功）
$update_sql = "UPDATE sdb_ome_orders SET createtime=`createtime` WHERE order_id=". $sdf['order']['order_id'];
kernel::database()->exec($update_sql);
$rs = kernel::single('ome_refund_apply')->createRefundApply($insertData, $is_update_order, $error_msg);
if(!$rs) {
kernel::database()->rollBack();
return array('rsp'=>'fail', 'msg'=>'退款申请单生成失败');
}
kernel::database()->commit($trans);
$idBn = array(
'apply_id' => $insertData['apply_id'],
'refund_apply_bn' => $insertData['refund_apply_bn']
);
$this->_dealTableAdditional($sdf['table_additional'], $idBn);
$memo = '创建退款申请单,状态：' . $sdf['status'].$sdf['memo'];
$oOperation_log->write_log('refund_apply@ome',$insertData['apply_id'],$memo);
//[抖音]兼容退货单修改为仅退款单
if(in_array($insertData['shop_type'],['luban'])){
$lubanLib = kernel::single('ome_reship_luban');
$result = $lubanLib->transformRefundApply($insertData);
}
}
//识别是否天猫退款触发AG接口
$noticeParams = array_merge($sdf, $idBn);
$this->_noticeAg($noticeParams);
return array('rsp'=>'succ', 'msg'=>$memo);
}
private function _refundApplySdfToData($sdf)
{
//退款来源(normal:普通退款,aftersale:售后仅退款,不退货;)
if($sdf['refund_refer'] == 'aftersale'){
$refund_refer = '1';
}elseif($sdf['refund_refer'] == 'normal'){
$refund_refer = '0';
}else{
$refund_refer = in_array($sdf['order']['ship_status'], array('1','3','4')) ? '1' : '0';
}
if($sdf['refund_to_returnProduct']) {
$refund_refer = '0';
}
//oid子单过滤掉重复的oid
//@todo：之前代码中--PKG组合商品退款时会保存多个oid; 本次只是过滤了重复的oid子单;
$oids = array_column((array)$sdf['refund_item_list'], 'oid');
$oids = array_unique($oids);
$oids = implode(',', $oids);
//data
$data = array(
'order_id' => $sdf['order']['order_id'],
'refund_apply_bn' => $sdf['refund_bn'],
'pay_type' => $sdf['pay_type'],
'account' => $sdf['account'],
'bank' => $sdf['bank'],
'pay_account' => $sdf['pay_account'],
'money' => $sdf['refund_fee'],
'refunded' => '0',
'memo' => $sdf['reason'],
'create_time' => $sdf['created']?:time(),
'status' => $sdf['status'],
'shop_id' => $sdf['shop_id'],
'addon' => serialize(array('refund_bn'=>$sdf['refund_bn'])),
'source' => 'matrix',
'shop_type' => $sdf['shop_type'],
'outer_lastmodify'=> $sdf['modified'],
'real_refund_amount' => $sdf['real_refund_amount'] ? : 0,
'refund_refer' => $refund_refer, //退款来源
'org_id' => $sdf['org_id'],
'bn' => implode(',',array_column((array)$sdf['refund_item_list'], 'bn')),
'oid' => $oids, //oid子单
'bool_type' => $sdf['bool_type'],
'source_status' => kernel::single('ome_refund_func')->get_source_status($sdf['source_status']),
'tag_type' => ($sdf['tag_type'] ? $sdf['tag_type'] : '0'), //退款类型
'jsrefund_flag' => ($sdf['jsrefund_flag'] ? $sdf['jsrefund_flag'] : '0'), //极速退款标识
);
// 经销店铺的单据，delivery_mode冗余到退款单申请表
$shopMdl = app::get('ome')->model('shop');
$shop_info = $shopMdl->getShopInfo($data['shop_id']);
if ($shop_info['delivery_mode'] == 'jingxiao') {
$data['delivery_mode'] = $shop_info['delivery_mode'];
}
$bmIds = array();
if($sdf['refund_item_list']) {
$arrProduct = array();
foreach($sdf['refund_item_list'] as $val) {
$bmIds[] = $val['product_id'];
$arrProduct[] = array(
'product_id' => $val['product_id'],
'bn' => $val['bn'],
'name' => $val['title'] ? $val['title'] : $val['name'],
'num' => $val['num'],
'price' => $val['price'],
'order_item_id' =>$val['order_item_id'],
'oid' => $val['oid'],
'refund_phase' => $val['refund_phase'],
'refund_memo' => $val['refund_memo'],
'modified' => kernel::single('ome_func')->date2time($val['modified']),
'sku_uuid' => $val['sku_uuid'],
);
}
$data['product_data'] = serialize($arrProduct);
}
// OMS已发货的售前仅退款，发货拦截
if ($sdf['refund_refer'] != 'aftersale' && $sdf['order']['ship_status'] == '1') {
ome_delivery_notice::cancelYJDF($data['order_id'], $bmIds);
}
if ($sdf['order_source']) {
$data['order_source'] = $sdf['order_source'];
}
return $data;
}
private function _dealTableAdditional($tableAdditional, $idBn) {
if(empty($tableAdditional) || empty($idBn)) {
return false;
}
$model = app::get('ome')->model($tableAdditional['model']);
if($tableAdditional['model'] == 'return_apply_special') {
$old = $model->db_dump($idBn, 'id');
if($old) {
$model->update($tableAdditional['data'], array('id'=>$old['id']));
return;
}
}
$data = array_merge($tableAdditional['data'], $idBn);
$model->db_save($data);
}
#退款单已经存在处理
private function _hadRefund($sdf) {
$modelRefundApply = app::get('ome')->model('refund_apply');
$oOperation_log = app::get('ome')->model('operation_log');//写日志
$msg = '退款单' . $sdf['refund']['refund_bn'] . '已经存在';
if($sdf['refund_apply'] && $sdf['refund_apply']['status'] != '4') {
$modelRefundApply->update(array('status' => '4','refunded' => $sdf['refund_fee']), array('apply_id' => $sdf['refund_apply']['apply_id']));
$msg .= ' 更新退款申请单为已退款';
$oOperation_log->write_log('refund_apply@ome', $sdf['refund_apply']['apply_id'], '退款单已存在，自动更新为已退款');
}
return array('rsp'=>'succ', 'msg'=>$msg);
}
private function _dealRefund($sdf)
{
if ($sdf['refund']) {
return $this->_hadRefund($sdf);
}
$msg = '创建退款单';
$refundApply = $sdf['refund_apply'];
if(!$refundApply) {
$applyData = $this->_refundApplySdfToData($sdf);
#避免退款单和退款申请单并发，退款申请单写入后事务未提交，这里单据查不到
$trans = kernel::database()->beginTransaction();
$modelRefundApply = app::get('ome')->model('refund_apply');
$insertRes = $modelRefundApply->insert($applyData);
if (!$insertRes) {
$applyData = $modelRefundApply->db_dump(array('refund_apply_bn' => $sdf['refund_bn']));
}
kernel::database()->commit($trans);
$refundApply = $sdf['refund_apply'] = $applyData;
}
if(empty($refundApply['reship_id']) && app::get('ome')->model('reship')->db_dump(['reship_bn'=>$refundApply['refund_apply_bn'],'is_check|notin'=>array('5','7')], 'reship_id')) {
return array('rsp'=>'fail', 'msg'=>'该退款单存在退货单，不能完成');
}
//data
$data = $this->_refundsdfToData($sdf);
//insert
$rs = app::get('ome')->model('refunds')->insert($data);
if(!$rs) {
return array('rsp'=>'fail', 'msg'=>'退款单创建失败');
}
if ($refundApply) {
$filter = array(
'apply_id' => $refundApply['apply_id'],
);
$updateData = array('status' => '4','refunded' => $sdf['refund_fee']);
app::get('ome')->model('refund_apply')->update($updateData,$filter);
app::get('ome')->model('operation_log')->write_log('refund_apply@ome', $refundApply['apply_id'], '退款成功');
$msg .= "&nbsp;&nbsp;更新退款申请单[{$refundApply['refund_apply_bn']}]为已退款";
if ($refundApply['addon']) {
$addon = unserialize($refundApply['addon']);
$return_id = $addon['return_id'];
if ($return_id) {
$pReturnModel = app::get('ome')->model('return_product');
$pReturnData = $pReturnModel->getList('refundmoney,return_bn', array('return_id' => $return_id), 0, 1);
$pReturn = $pReturnData[0];
//$refundMoney = bcadd((float)$sdf['refund_fee'], (float)$pReturn['refundmoney'],3);
//更新售后申请单退款金额(不能累加refundmoney字段金额,否则会double)
if($sdf['refund_fee']){
$refundMoney = $sdf['refund_fee'];
$upReturnData = array('refundmoney'=>$refundMoney);
if($sdf['real_refund_amount']) {
$upReturnData['real_refund_amount'] = $sdf['real_refund_amount'];
}
$pReturnModel->update($upReturnData,array('return_id'=>$return_id));
$return_bn = $pReturn['return_bn'];
$msg .= "&nbsp;&nbsp;更新售后申请单[{$return_bn}]金额：".$refundMoney;
}
//如果是售后退货完成产生的退款完成更新，生成售后单
//if($sdf['tmall_has_finished_return_product']){
//kernel::single('sales_aftersale')->generate_aftersale($refundApply['apply_id'],'refund');
//}
}
}
}
$must_pause = true;
//价保订单更新退款价格
if($sdf['bool_type'] & ome_refund_bool_type::__PROTECTED_CODE){
$must_pause = false;
$this->_updateProtectPrice($sdf);
//价保退款标识
$sdf['isPriceProtect'] = true;
}
if($this->_updateOrderPayed($sdf['order']['order_id'],$sdf['refund_fee'],$must_pause)) {
$msg .= '&nbsp;&nbsp;更新订单支付状态';
}
//扣除原单的运费 要在原单退款单上加日志
if($sdf['shop_type'] == 'website'){
$this->_upOriginalOrder($sdf,$refundApply);
}
if($sdf['order']['createtime'] > (time() - 600)) {
//如果10分钟内取消，则订单需要发起库存回写
kernel::single('inventorydepth_stock')->storeNeedUpdateSku($sdf['order']['order_id'], $sdf['shop_id']);
}
if ($refundApply['refund_refer'] == '1' || $sdf['tmall_has_finished_return_product']) {
kernel::single('sales_aftersale')->generate_aftersale($refundApply['apply_id'],'refund');
}
//自动编辑订单&&符合条件并自动审单
$error_msg = '';
$is_abnormal = false;
$isResultEdit = $this->_autoEditorder($sdf, $error_msg, $is_abnormal);
if(!$isResultEdit){
$msg .= '&nbsp;&nbsp;'. $error_msg;
}
//判断如果订单总额和已支付金额相等
$order_detail = app::get('ome')->model('orders')->dump(array('order_id'=>$sdf['order']['order_id']),'total_amount,payed,pay_status');
if($order_detail['pay_status']!='1' && 0 == bccomp((float) $order_detail['total_amount'],(float) $order_detail['payed'],3)){
kernel::single('ome_order_func')->update_order_pay_status($sdf['order']['order_id'],true, __CLASS__.'::'.__FUNCTION__);
}
//订单信息
$orderInfo = $sdf['order'];
//换货转退款
if($sdf['desc']=='换货转退款'){
kernel::single('ome_return')->changeToRefund($sdf);
}
//部分发货、全额退款的订单，自动执行余单撤消操作
if($orderInfo['pay_status'] == '5' && $orderInfo['ship_status'] == '2'){
kernel::single('ome_order_order')->fullRefund_order_revoke($sdf['order']['order_id']);
}
//售后仅退款转售前退款做发货单拦截
if($sdf['refund_to_returnProduct'] && $refundApply['apply_id']) {
$label_code = 'SOMS_MREFUND';
$err = '';
if($sdf['order']['sync'] != 'succ') {
kernel::single('ome_bill_label')->markBillLabel($sdf['order']['order_id'], '', $label_code, 'order', $err, 0);
}
kernel::single('ome_order_refund')->lanjieDelivery($refundApply['apply_id']);
}
//退款未退货
$this->_refundNoreturn($sdf,$refundApply);
return array('rsp'=>'succ', 'msg'=>$msg);
}
/**
* 单独只创建退款申请单、退款单,不编辑订单明细、也不更新订单金额
* @todo：平台订单全额退款、已取消，同分同秒推送过来，OMS只更新订单为全额退款或取消订单，未创建退款单;
*
* @param $sdf
* @return string[]
*/
private function _dealRefundOnly($sdf)
{
//处理退款单已经存在的情况
if ($sdf['refund']) {
return $this->_hadRefund($sdf);
}
$refund_bn = $sdf['refund_bn'];
$shop_id = $sdf['shop_id'];
$msg = '仅创建退款单、退款申请单';
//reship
$reshipInfo = app::get('ome')->model('reship')->db_dump(['reship_bn'=>$refund_bn, 'shop_id'=>$shop_id]);
if(!empty($reshipInfo) && $reshipInfo['is_check'] != '5'){
return array('rsp'=>'fail', 'msg'=>'该退款单存在退货单,不能创建');
}
//refund_apply
$refundApply = [];
if(isset($sdf['refund_apply'])){
$refundApply = $sdf['refund_apply'];
}
//先创建退款申请单
if(empty($refundApply)) {
$modelRefundApply = app::get('ome')->model('refund_apply');
#避免退款单和退款申请单并发，退款申请单写入后事务未提交，这里单据查不到
$trans = kernel::database()->beginTransaction();
//data
$applyData = $this->_refundApplySdfToData($sdf);
//insert
$insertRes = $modelRefundApply->insert($applyData);
if (!$insertRes) {
$applyData = $modelRefundApply->db_dump(array('refund_apply_bn'=>$refund_bn));
}
kernel::database()->commit($trans);
$refundApply = $sdf['refund_apply'] = $applyData;
}
//创建退款单
$data = $this->_refundsdfToData($sdf);
$rs = app::get('ome')->model('refunds')->insert($data);
if(!$rs) {
return array('rsp'=>'fail', 'msg'=>'仅创建退款单失败');
}
//更新退款申请单状态
if ($refundApply) {
//update
$filter = array(
'apply_id' => $refundApply['apply_id'],
);
$updateData = array('status' => '4','refunded' => $sdf['refund_fee']);
app::get('ome')->model('refund_apply')->update($updateData, $filter);
//logs
app::get('ome')->model('operation_log')->write_log('refund_apply@ome', $refundApply['apply_id'], '仅创建退款单成功');
$msg .= "&nbsp;&nbsp;更新退款申请单[{$refundApply['refund_apply_bn']}]为已退款状态";
}
//换货转退款
if($sdf['desc']=='换货转退款'){
kernel::single('ome_return')->changeToRefund($sdf);
}
//如果10分钟内取消，则订单需要发起库存回写
if($sdf['order']['createtime'] > (time() - 600)) {
kernel::single('inventorydepth_stock')->storeNeedUpdateSku($sdf['order']['order_id'], $sdf['shop_id']);
}
//自动编辑订单：主要更新[已经拆分]状态订单object层明细为已退款状态,并且打异常标识;
if(in_array($sdf['order']['process_status'], ['splitting', 'splited'])){
$error_msg = '';
$is_abnormal = false;
$isResultEdit = $this->_autoEditorder($sdf, $error_msg, $is_abnormal);
if(!$isResultEdit){
$msg .= '&nbsp;&nbsp;'. $error_msg;
}
}
//售后仅退款转售前退款做发货单拦截
if($sdf['refund_to_returnProduct'] && $refundApply['apply_id']) {
$label_code = 'SOMS_MREFUND';
$err = '';
if($sdf['order']['sync'] != 'succ') {
kernel::single('ome_bill_label')->markBillLabel($sdf['order']['order_id'], '', $label_code, 'order', $err, 0);
}
kernel::single('ome_order_refund')->lanjieDelivery($refundApply['apply_id']);
}
return array('rsp'=>'succ', 'msg'=>$msg);
}
private function _refundSdfToData($sdf)
{
//退款来源(normal:普通退款,aftersale:售后仅退款,不退货;)
$refund_refer = '0';
if($sdf['refund_refer'] == 'aftersale'){
$refund_refer = '1';
}
$data = array(
'refund_bn' => $sdf['refund_bn'],
'shop_id' => $sdf['shop_id'],
'order_id' => $sdf['order']['order_id'],
'currency' => 'CNY',
'money' => $sdf['refund_fee'],
'cur_money' => $sdf['cur_money'] ? $sdf['cur_money'] : $sdf['refund_fee'],
'pay_type' => $sdf['pay_type'],
'download_time' => time(),
'status' => 'succ',
'memo' => $sdf['reason'],
'trade_no' => $sdf['alipay_no'],
'modifiey' => $sdf['modified'],
'payment' => $sdf['payment'],
't_ready' => $sdf['t_ready'] ? $sdf['t_ready'] : $sdf['t_sent'],
't_sent' => $sdf['t_sent'] ? $sdf['t_sent'] : $sdf['t_ready'],
't_received' => $sdf['t_received'] ? $sdf['t_received'] : 0,
'org_id' => $sdf['org_id'],
'refund_refer' => $refund_refer, //退款来源
);
return $data;
}
private function _updateOrderPayed($orderId, $money,$must_pause=true) {
if (empty($orderId) || !$money) {
return false;
}
#更新订单分先后，避免订单退款并发时发货单撤回不及时导致订单明细未删除
$transaction = kernel::database()->beginTransaction();
$sql ="update sdb_ome_orders set payed=IF((CAST(payed AS char)-IFNULL(0,cost_payment)-".$money.")>=0,payed-IFNULL(0,cost_payment)-".$money.",0) where order_id=".$orderId;
kernel::database()->exec($sql);
//更新订单支付状态
if (kernel::single('ome_order_func')->update_order_pay_status($orderId,$must_pause, __CLASS__.'::'.__FUNCTION__)){
kernel::database()->commit($transaction);
return true;
}else{
kernel::database()->commit($transaction);
return false;
}
}
private function _dealReturnProduct($sdf)
{
$modelReturnProduct = app::get('ome')->model('return_product');
if($sdf['return_product']) {
$idBn = array(
'return_id' => $sdf['return_product']['return_id'],
'return_bn' => $sdf['return_product']['return_bn']
);
$this->_dealTableAdditional($sdf['table_additional'], $idBn);
//换转退处理
kernel::single('ome_return')->processReturn($sdf);
//更新退换货单
$this->_returnProductUpdateStatus($sdf);
$msg = '更新成功';
} else {
$insertData = $this->_returnProductSdfToData($sdf);
$returnProductItems = $insertData['return_product_items'];
if(empty($returnProductItems)) {
return array('rsp'=>'fail', 'msg'=>'新建售后申请单失败:商品明细为空');
}
unset($insertData['return_product_items']);
$returnGiftItems = $insertData['return_gift_items'];
unset($insertData['return_gift_items']);
//[抖音平台]"仅退款"转换为"退货"申请时
if(in_array($insertData['shop_type'],['luban'])){
$lubanLib = kernel::single('ome_reship_luban');
$result = $lubanLib->transformReturnProduct($insertData);
if($result['rsp'] != 'succ'){
return array('rsp'=>'fail', 'msg'=>'新建售后申请单失败:'.$result['error_msg']);
}
}
//insert
$rs = $modelReturnProduct->insert($insertData);
if(!$rs) {
return array('rsp'=>'fail', 'msg'=>'售后申请单新建失败');
}
$this->_insertReturnProductItems($returnProductItems, $insertData['return_id']);
if($sdf['return_type']=='jdchange'){
$this->saveChangeItems($sdf, $insertData['return_id']);
}
//防止并发赠品多次携带到售后申请单明细，update阻塞查询判断。
$giftMsg = '';
$operateLog = app::get('ome')->model('operation_log');
if ($returnGiftItems) {
$trt_status = kernel::database()->beginTransaction();
$giftOrderItemId = array_column($returnGiftItems, 'order_item_id');
$returnProductItemMdl = app::get('ome')->model('return_product_items');
$res = kernel::database()->exec("UPDATE sdb_ome_orders SET createtime=`createtime` WHERE order_id =".$insertData['order_id']);
if ($res['rs']) {
$isInsert = false;
$returnGifts = $returnProductItemMdl->getList('order_item_id,return_id',array('order_item_id'=>$giftOrderItemId));
//未添加过赠品可以插入
if (!$returnGifts) {
$isInsert = true;
}else{
$returnProductInfo = $modelReturnProduct->getList('return_id',['return_id'=>array_column($returnGifts,'return_id'),'status|noequal'=>'5']);
//已取消的退货申请单可以继续添加赠品
if (!$returnProductInfo) {
$isInsert = true;
}
}
if ($isInsert) {
foreach($returnGiftItems as &$val) {
$val['return_id'] = $insertData['return_id'];
}
$sql = ome_func::get_insert_sql($returnProductItemMdl, $returnGiftItems);
$insertGiftRs = $returnProductItemMdl->db->exec($sql);
$giftMsg = '自动带出赠品成功';
if (!$insertGiftRs['rs']) {
$giftMsg = '自动带出赠品失败';
}
}
}
kernel::database()->commit($trt_status);
}
//log
$log_msg = '创建售后申请单';
if(isset($insertData['is_reset_flag'])){
if($insertData['is_reset_flag']){
$log_msg .= '(系统自动按销售单金额更新了平台退货金额)';
}elseif(isset($insertData['reset_error_msg']) && $insertData['reset_error_msg']){
$log_msg .= '(系统自动更新平台退货金额失败：'. $insertData['reset_error_msg'] .')';
}else{
$log_msg .= '(系统自动更新平台退货金额失败)';
}
}
app::get('ome')->model('operation_log')->write_log('return@ome',$insertData['return_id'], $log_msg);
//gift msg
if ($giftMsg) {
$operateLog->write_log('return@ome', $insertData['return_id'], $giftMsg);
}
$msg = '创建售后申请单成功';
$idBn = array(
'return_id' => $insertData['return_id'],
'return_bn' => $insertData['return_bn']
);
$this->_dealTableAdditional($sdf['table_additional'], $idBn);
if($sdf['table_return_freight']) {
$returnFreight = array_merge($idBn, $sdf['table_return_freight']);
app::get('ome')->model('return_freight')->insert($returnFreight);
}
if(in_array($sdf['status'], ['3','4','6']) && $insertData['is_fail'] == 'true') {
return array('rsp'=>'fail', 'msg'=>'售后申请单处于失败状态，不能生成退货单');
}
//售后申请单自动审批(系统-->退换货自动审核设置-->是否启用售后申请单自动审批)
$is_auto_approve = app::get('ome')->getConf('aftersale.auto_approve');
$is_gift_auto_approve = app::get('ome')->getConf('aftersale.gift_auto_approve');
//有赠品根据开发判断是否字段审核
$isHaveGift = array_column($returnProductItems,'item_type');
$isAutoGiftApprove = true;
if ($isHaveGift && in_array('gift',$isHaveGift)) {
if ($is_auto_approve == 'on' && $is_gift_auto_approve != 'on' ) {
$isAutoGiftApprove = false;
}
}
if ($is_auto_approve == 'on' && in_array($sdf['status'],array('1')) && $isAutoGiftApprove) {
$sdf['status'] = '3';
}
if (in_array($sdf['status'],array('3','4','5','6'))) {
$sdf['return_product'] = $modelReturnProduct->db_dump(['return_id'=>$insertData['return_id']]);
//[抖音平台]推送同意退货状态给平台
$sdf['sync_platform'] = true;
$itemsObj = app::get('ome')->model('return_product_items');
$sdf['refund_item_list'] = $itemsObj->getList('product_id,bn,name,num,price,order_item_id,amount,obj_type,shop_goods_bn,quantity,sku_uuid',array('return_id'=>$insertData['return_id']));
$this->_returnProductUpdateStatus($sdf);
}
}
return array('rsp'=>'succ', 'msg' => $msg);
}
private function _returnProductSdfToData($sdf) {
$opInfo = kernel::single('ome_func')->get_system();
$data = array(
'return_bn' => $sdf['refund_bn'],
'shop_id' => $sdf['shop_id'],
'member_id' => $sdf['member_id'],
'order_id' => $sdf['order']['order_id'],
'title' => $sdf['order_bn'].'售后申请单',
'content' => $sdf['reason'],
'comment' => $sdf['desc'],
'add_time' => $sdf['created']?:time(),
'status' => '1',
'op_id' => $opInfo['op_id'],
'refundmoney'=> $sdf['refund_fee'], //@todo：退货金额大于OMS订单已支付金额,下面会按销售单重新获取金额;
'money' => $sdf['refund_fee'],
'shipping_type'=> $sdf['shipping_type'],
'source' => 'matrix',
'real_refund_amount' => $sdf['real_refund_amount'] ? : 0,
'shop_type' => $sdf['shop_type'],
'outer_lastmodify'=>$sdf['modified']?:time(),
'delivery_id'=> $sdf['delivery_id'],
'memo' => $sdf['memo'],
'org_id' => $sdf['org_id'],
'flag_type' => $sdf['flag_type'],
'platform_status' => $sdf['platform_status'], //平台售后单状态
'apply_remark' => $sdf['apply_remark'], //售后申请描述
'kinds' =>'reship',
'jsrefund_flag' => ($sdf['jsrefund_flag'] ? $sdf['jsrefund_flag'] : '0'), //极速退款标识
'refund_shipping_fee'=>$sdf['refund_shipping_fee'],
);
if($sdf['refund_to_returnProduct']) {
$data['source'] = 'refund';
$data['flag_type'] = $data['flag_type'] | ome_reship_const::__LANJIE_RUKU;
$label_code = 'SOMS_MREFUND';
$err = '';
if($sdf['order']['sync'] != 'succ') {
kernel::single('ome_bill_label')->markBillLabel($sdf['order']['order_id'], '', $label_code, 'order', $err, 0);
}
}
//售后类型
if ($sdf['return_type']){
$data['return_type'] = $sdf['return_type'];
}
//平台订单号
if($sdf['platform_order_bn']){
$data['platform_order_bn'] = $sdf['platform_order_bn'];
}
if($sdf['platform_aftersale_bn']){
$data['platform_aftersale_bn'] = $sdf['platform_aftersale_bn'];
}
if($sdf['cos_id']){
$data['cos_id'] = $sdf['cos_id'];
}
if($sdf['betc_id']){
$data['betc_id'] = $sdf['betc_id'];
}
// 经销店铺的单据，delivery_mode冗余到售后申请表
if ($sdf['shop']['delivery_mode'] == 'jingxiao') {
$data['delivery_mode'] = $sdf['shop']['delivery_mode'];
}
$isFail = 'false';
$data['return_product_items'] = [];
foreach($sdf['refund_item_list'] as $val) {
if(isset($val['sendNum']) && $val['sendNum'] == 0) {
continue;
}
$data['return_product_items'][] = array(
'product_id' => $val['product_id'] ? $val['product_id'] : 0,
'bn' => $val['bn'],
'name' => $val['title'] ? $val['title']: $val['name'],
'num' => $val['num'],
'price' => $val['price'],
'amount' => $val['amount'],
'branch_id' =>$sdf['branch_id'],
'order_item_id'=>$val['order_item_id'],
'shop_goods_bn'=>$val['shop_goods_bn'],
'obj_type' =>$val['obj_type'],
'quantity' =>$val['quantity'],
'oid' =>$val['oid'],
'sku_uuid' =>$val['sku_uuid'],
);
if(empty($val['product_id'])) {
$isFail = 'true';
}
}
$data['is_fail'] = $isFail;
//退货单增加赠品明细
$data['return_gift_items'] = app::get('ome')->model('reship')->addReturnGiftItems($data['return_product_items'],$data['order_id'],$sdf['branch_id']);
if ($sdf['reason']) {
$problemMdl = app::get('ome')->model('return_product_problem');
$problem = $problemMdl->db_dump(['problem_name' => $sdf['reason']]);
if (!$problem) {
$problem = [
'problem_name' => $sdf['reason'],
'last_sync_time' => time(),
'createtime' => time(),
];
$problemMdl->save($problem);
}
$data['problem_id'] = $problem['problem_id'];
}
// custom 修复未匹配归档字段的问题
if (isset($sdf['archive'])) {
$data['archive'] = $sdf['archive'];
}
//平台退货金额大于OMS订单已支付金额,通过销售单明细重新获取退货金额
if(isset($sdf['order']['payed']) && $sdf['order']['payed'] < $data['refundmoney']){
//目前只用于天猫平台(购物金导致退货单金额自动审核不通过)
if(in_array($sdf['shop_type'], ['taobao','tmall'])){
$result = kernel::single('ome_return_product')->resetReturnProductSdf($data);
if($result['rsp'] == 'succ' && isset($result['data'])){
//重置数据
$data = $result['data'];
//flag
$data['is_reset_flag'] = true;
}else{
//flag
$data['is_reset_flag'] = false;
$data['reset_error_msg'] = $result['error_msg'];
}
}
}
return $data;
}
private function _insertReturnProductItems($returnProductItems, $returnId) {
if(empty($returnId) || empty($returnProductItems)) {
return false;
}
foreach($returnProductItems as &$val) {
$val['return_id'] = $returnId;
}
$modelItem = app::get('ome')->model('return_product_items');
$sql = ome_func::get_insert_sql($modelItem, $returnProductItems);
$rs = $modelItem->db->exec($sql);
return $rs['rs'];
}
private function _returnProductUpdateStatus($sdf) {
$operateLog = app::get('ome')->model('operation_log');
$modelReturnProduct = app::get('ome')->model('return_product');
$reshipObj = app::get('ome')->model('reship');
$returnProduct = $sdf['return_product'];
switch($sdf['status']) {
case '1':
$upData = $this->_returnProductSdfToData($sdf);
$returnProductItems = $upData['return_product_items'];
if(empty($returnProductItems)) {
return array('rsp'=>'fail', 'msg'=>'重置售后申请单失败:商品明细为空');
}
unset($upData['return_product_items']);
//商家拒绝退款后重置,不用更新售后申请单状态
if($returnProduct['platform_status'] == 'SELLER_REFUSE_BUYER'){
unset($upData['status']);
}
kernel::database()->beginTransaction();//开启事务，防并发，京东并发导致退货明细多了一个
$modelReturnProduct->update($upData, array('return_id'=>$returnProduct['return_id']));
app::get('ome')->model('return_product_items')->delete(array('return_id'=>$returnProduct['return_id']));
$this->_insertReturnProductItems($returnProductItems, $returnProduct['return_id']);
$operateLog->write_log('return@ome', $returnProduct['return_id'], '退款原因、金额或版本变化，重置售后申请单');
if($sdf['reship']) {
//[抖音平台&&京东一件代发]拒绝原退换货单,并且重新生成退货单&&自动审核退货单
$branchLib = kernel::single('ome_branch');
$wms_type = $branchLib->getNodetypBybranchId($sdf['branch_id']);
if($sdf['shop_type']=='luban' && $wms_type == 'yjdf'){
$lubanLib = kernel::single('ome_reship_luban');
//作废原退换货单
$result = $lubanLib->yjdfTransformReturn($sdf);
if($result['rsp'] == 'succ'){
//清空已拒绝退货单
$sdf['reship'] = array();
//售后申请单自动审批(系统-->退换货自动审核设置-->是否启用售后申请单自动审批)
$is_auto_approve = app::get('ome')->getConf('aftersale.auto_approve');
if ($is_auto_approve == 'on' && in_array($sdf['status'], array('1'))) {
$sdf['status'] = '3';
}
//自动创建退货单
if(in_array($sdf['status'], array('3'))){
$this->_returnProductUpdateStatus($sdf);
}
}else{
//请求WMS取消退货单失败
}
}else{
$this->cleanReturnStatus($sdf['reship']);
}
}elseif($returnProduct['platform_status'] == 'SELLER_REFUSE_BUYER'){
//更新平台售后状态
$updateSdf = array(
'platform_status' => $sdf['platform_status'],
);
$reshipObj->update($updateSdf, array('reship_id'=>$sdf['reship']['reship_id']));
}
kernel::database()->commit();
break;
case '3':
$sdf['return_product']['status'] = $sdf['status'];
$upData = array('status'=>$sdf['status'],'last_modified'=>time());
//平台售后单状态
if($sdf['platform_status']){
$upData['platform_status'] = $sdf['platform_status'];
$upData['is_modify'] = 'true';
}
$result = $modelReturnProduct->update($upData, array('return_id'=>$returnProduct['return_id'], 'status|noequal'=>$sdf['status']));
if(!is_bool($result)) {
$this->_dealReship($sdf);
$operateLog->write_log('return@ome', $returnProduct['return_id'], '线上状态为3，生成退货单');
}
break;
case '4':
if($returnProduct['status'] == '4') {
break;
}
$msg = '';
if(!$sdf['reship']) {
if ($sdf['attribute']){
$has_jsrefund = strstr($sdf['attribute'],'agreeReturnAuto:1;');
if($has_jsrefund) {
$sdf['jsrefund_flag'] = 'true';
$msg = ',极速退款生成退货单';
}
}
$this->_dealReship($sdf);
} else {
if (!$sdf['reship']['return_logi_no']) {
$this->_updateReshipLogistics($sdf);
}
if($sdf['platform_status']){
//更新平台售后状态
$updateSdf = array(
'platform_status' => $sdf['platform_status'],
);
$reshipObj->update($updateSdf, array('reship_id'=>$sdf['reship']['reship_id']));
}
}
$upData = array('status'=>'4');
//平台售后单状态
if($sdf['platform_status']){
$upData['platform_status'] = $sdf['platform_status'];
$upData['is_modify'] = 'false'; //完成后,设置为false
}
if($sdf['real_refund_amount']) {
$upData['real_refund_amount'] = $sdf['real_refund_amount'];
}
$rs = $modelReturnProduct->update($upData, array('return_id'=>$returnProduct['return_id'], 'status|noequal'=>'4'));
if(is_bool($rs)) {
break;
}
$operateLog->write_log('return@ome', $returnProduct['return_id'],'线上已完成,请进行收货/质检等操作'.$msg);
$reship = $reshipObj->db_dump(['return_id'=>$returnProduct['return_id']], 'reship_id,is_check,return_type');
$reship_id = $reship['reship_id'];
if(empty($reship_id)) {
break;
}
if($sdf['shop']['delivery_mode'] == 'jingxiao' || $sdf['shop']['config']['return_refund_oms_return_complete'] == 'enable') {;
if($reship['is_check'] == '0') {
$reshipObj->update(['is_check'=>'1'], ['reship_id'=>$reship_id]);
$sql = 'update sdb_ome_reship_items set normal_num = num where reship_id="'.$reship_id.'" and return_type="return"';
$reshipObj->db->exec($sql);
}
if ($reshipObj->finish_aftersale($reship_id)) {
kernel::single('console_reship')->siso_iostockReship($reship_id);
}
}
// 和上面的if换一下位置，保证查询ome_refund_apply的时候有数据
$aftersales_set = app::get('ome')->getConf('ome.aftersales.auto_finish');
if($aftersales_set == 'refunded'){
kernel::single('sales_aftersale')->generate_aftersale($reship['reship_id'],$reship['return_type'], '3');
}
break;
case '5':
//检查退货单是否已经接收到WMS退货结果
if(isset($sdf['reship'])) {
if(in_array($sdf['reship']['is_check'], array('7','11','12','14'))) {
//平台售后单状态
if($sdf['platform_status'] != $returnProduct['platform_status']){
$updateReturnData = [
'platform_status' => $sdf['platform_status'],
'is_modify' => 'true',
];
$modelReturnProduct->update($updateReturnData, array('return_id'=>$returnProduct['return_id']));
//更新平台售后状态
$updateReshipSdf = array(
'platform_status' => $sdf['platform_status'],
'is_modify' => 'true',
);
$reshipObj->update($updateReshipSdf, array('reship_id'=>$sdf['reship']['reship_id']));
}
$operateLog->write_log('reship@ome', $sdf['reship']['reship_id'], '前端拒绝失败：WMS已经返回退货结果');
break;
}
}
$data = array(
'status' => $sdf['status'],
'return_id' => $returnProduct['return_id'],
'outer_lastmodify' => $sdf['modified'],
);
//平台售后单状态
if($sdf['platform_status']){
$data['platform_status'] = $sdf['platform_status'];
$data['is_modify'] = 'true';
}
$error_msg = '';
$modelReturnProduct->tosave($data, true, $error_msg);
kernel::single('ome_return_product')->releaseChangeFreeze($returnProduct['return_id']);
// 同步拒绝退货单
if ($sdf['reship']){
$reship = $sdf['reship'];
//取消退货包裹信息
$branchLib = kernel::single('ome_branch');
$wms_type = $branchLib->getNodetypBybranchId($reship['branch_id']);
if($wms_type == 'yjdf'){
//还原京东订单号(包裹号)申请退货数量
$reshipLib = kernel::single('ome_reship');
$error_msg = '';
$cancelPackage = $reshipLib->cancel_reship_package($reship, $error_msg);
}
//平台售后单状态
$is_update_platform_status = false;
if($sdf['platform_status'] && $reship['platform_status'] != $sdf['platform_status']){
$is_update_platform_status = true;
}
//请求WMS拒绝退货单
$rs = console_reship::notice($reship);
if ($rs['rsp'] == 'succ'){
$updateSdf = array(
'is_check' => '5',
'platform_status' => $sdf['platform_status'],
't_end' => time(),
);
$reshipObj->update($updateSdf, array('reship_id'=>$reship['reship_id']));
kernel::single('console_reship')->releaseChangeFreeze($reship['reship_id']);
}elseif($is_update_platform_status){
//更新平台售后单状态(并标记异常)
$updateSdf = array(
'platform_status' => $sdf['platform_status'],
'return_abnormal' => 'platform_close',
);
$reshipObj->update($updateSdf, array('reship_id'=>$reship['reship_id']));
}
$msg = '';
if ($rs['rsp'] == 'fail'){
$msg = " 请求WMS取消失败，返回:".$rs['msg'];
}
$operateLog->write_log('reship@ome',$reship['reship_id'],'前端拒绝'.$msg);
}
break;
case '6':
$is_auto_confirm = false;
if(!$sdf['reship']) {
$this->_dealReship($sdf);
$operateLog->write_log('return@ome', $returnProduct['return_id'], '线上状态为6，生成退货单');
} else {
$updateLogiResult = $this->_updateReshipLogistics($sdf);
//自动审核标记
if($sdf['reship']['is_check'] == '0'){
$is_auto_confirm = true;
}elseif($updateLogiResult && $sdf['reship']['reship_id']){
//请求WMS更新最新物流单号
$error_msg = '';
kernel::single('ome_reship')->request_wms_returnorder($sdf['reship']['reship_id'], $error_msg);
}
}
//更新平台售后状态
if($sdf['platform_status']){
$updateSdf = array(
'status' => $sdf['status'],
'platform_status' => $sdf['platform_status'],
'outer_lastmodify' => $sdf['modified'],
'last_modified' => time(),
);
$modelReturnProduct->update($updateSdf, array('return_id'=>$returnProduct['return_id']));
}
//退换货自动审批(系统-->退换货自动审核设置-->是否启用退换货自动审批)
$is_auto_approve = app::get('ome')->getConf('return.auto_approve');
if($is_auto_approve == 'on' && $is_auto_confirm){
$reshipLib = kernel::single('ome_reship');
$reshipLib->batch_reship_queue($sdf['reship']['reship_id']);
}
break;
case '10':
//卖家拒绝退款
$updateSdf = array(
//'status' => $sdf['status'], //@todo：只更新平台售后状态,不用更新OMS单据状态;
'platform_status' => $sdf['platform_status'],
'outer_lastmodify' => $sdf['modified'],
'last_modified' => time(),
);
$modelReturnProduct->update($updateSdf, array('return_id'=>$returnProduct['return_id']));
//logs
$operateLog->write_log('return@ome', $returnProduct['return_id'], '卖家在平台上拒绝退款');
//更新OMS退货单
if($sdf['reship']) {
$this->_dealReship($sdf);
}
break;
default:
break;
}
}
private function _updateReturnProductLogistics($returnId, $logisticsCompany, $logisticsNo,$sdf = array()) {
if($returnId && $logisticsCompany && $logisticsNo) {
$logisticsInfo = array(
'shipcompany' => $logisticsCompany,
'logino' => $logisticsNo,
);
$rData = array(
'process_data' => serialize($logisticsInfo)
);
$memo = '更新物流公司:' . $logisticsCompany . ',物流单号:' . $logisticsNo;
if (isset($sdf['exchange_to_return']) && $sdf['exchange_to_return'] && $sdf['return_product']['return_type'] == 'change') {
$rData['return_type'] = 'return';
$rData['kinds'] = 'reship';
$rData['money'] = $sdf['refund_fee'];
$memo .= '，换货转退货删除换货明细。';
}
$rs = app::get('ome')->model('return_product')->update($rData, array('return_id' => $returnId));
$operateLog = app::get('ome')->model('operation_log');
$operateLog->write_log('return@ome', $returnId, $memo);
return $rs;
}
return false;
}
private function _updateReshipLogistics($sdf){
$reship = $sdf['reship'];
$logisticsCompany = $sdf['logistics_company'];
$logisticsNo = $sdf['logistics_no'];
if ($reship && $logisticsNo) {
$memo ='更新物流公司：'.$logisticsCompany.',物流单号：'.$logisticsNo;
$upData = array(
'return_logi_name'=>$logisticsCompany,
'return_logi_no'=>$logisticsNo,
'outer_lastmodify'=>$sdf['modified'],
);
//平台售后单状态
if($sdf['platform_status']){
$upData['platform_status'] = $sdf['platform_status'];
$upData['is_modify'] = 'true';
}
//换货转退货更新类型
if (isset($sdf['exchange_to_return']) && $sdf['exchange_to_return'] && $sdf['reship']['return_type'] == 'change') {
$upData['return_type'] = 'return';
$upData['totalmoney'] = $sdf['refund_fee'];
}else{
$sdf['exchange_to_return'] = false;
}
$rs = app::get('ome')->model('reship')->update($upData,array('reship_id'=>$reship['reship_id']));
if(is_bool($rs)) {
return false;
}
//换转退删除reship明细
if ($sdf['exchange_to_return']) {
app::get('ome')->model('reship_items')->delete(['reship_id'=>$reship['reship_id'],'return_type'=>'change']);
$memo .= '，换货转退货删除换货明细。';
}
$operateLog = app::get('ome')->model('operation_log');
$operateLog->write_log('reship@ome',$reship['reship_id'],$memo);
$this->_updateReturnProductLogistics($reship['return_id'], $logisticsCompany, $logisticsNo,$sdf);
return $rs;
}
return false;
}
private function _dealReship($sdf) {
$modelReship = app::get('ome')->model('reship');
$returnProductObj = app::get('ome')->model('return_product');
$operateLog = app::get('ome')->model('operation_log');
$reshipLib = kernel::single('ome_reship');
$branchLib = kernel::single('ome_branch');
$error_msg = '';
if($sdf['reship']) {
$is_update_logistics = false;
$cancelReshipFLag = false;
$is_update_platform_status = false;
$msg = '仅处理未审核、拒绝状态和物流信息';
if($sdf['reship']['shipcompany'] != $sdf['logistics_company'] || $sdf['reship']['return_logi_no'] != $sdf['logistics_no']) {
if($this->_updateReshipLogistics($sdf)) {
$msg = '更新物流信息成功';
$is_update_logistics = true;
}
}
//是否更新平台售后状态
if($sdf['platform_status'] && $sdf['reship']['platform_status'] != $sdf['platform_status']){
$is_update_platform_status = true;
}
if($sdf['reship']['jsrefund_flag']!=$sdf['jsrefund_flag']){
$is_update_platform_status = true;
}
//拒绝
if ($sdf['status'] == '5') {
if ($sdf['reship']['is_check']>0) {
return array('rsp'=>'fail', '本地退货单非未审核状态，不处理拒绝状态');
}else{
$upData = array('is_check'=>'5');
//平台售后单状态
if($sdf['platform_status']){
$upData['platform_status'] = $sdf['platform_status'];
//$upData['is_modify'] = 'false'; //拒绝后,编辑标识设置为false
//是否更新平台售后状态
$is_update_platform_status = false;
}
$rs = $modelReship->update($upData, array('reship_id'=>$sdf['reship']['reship_id'], 'is_check|noequal'=>'5'));
if(is_bool($rs)) {
$msg = '退货单已经被拒绝';
} else {
$msg = '退货单更新为拒绝状态';
$memo = '状态:拒绝';
$operateLog->write_log('reship@ome', $sdf['reship']['reship_id'], $memo);
// 退货单取消成功通知
$reshipInfo = app::get('ome')->model('reship')->dump($sdf['reship']['reship_id'], 'reship_bn,branch_id');
if ($reshipInfo) {
kernel::single('ome_reship')->sendReshipCancelSuccessNotify($reshipInfo, $memo);
}
kernel::single('console_reship')->releaseChangeFreeze($sdf['reship']['reship_id']);
if ($sdf['return_product']) {
$returnId = $sdf['return_product']['return_id'];
$rpData = array('status' => '5', 'last_modified' => time());
$returnProductObj->update($rpData, array('return_id'=>$returnId));
//logs
$operateLog->write_log('return@ome', $returnId, $memo);
}
}
}
}elseif($is_update_logistics){
//退换货自动审批(系统-->退换货自动审核设置-->是否启用退换货自动审批)
$is_auto_approve = app::get('ome')->getConf('return.auto_approve');
if($is_auto_approve == 'on' && $cancelReshipFLag !== true){
$result = $reshipLib->batch_reship_queue($sdf['reship']['reship_id']);
}
//请求WMS更新顾客退货物流单号
if(in_array($sdf['reship']['is_check'], array('1'))){
$branchLib = kernel::single('ome_branch');
//order_id
$order_id = $sdf['order']['order_id'];
//wms_type
$wms_type = '';
if($sdf['reship']['branch_id']){
$wms_type = $branchLib->getNodetypBybranchId($sdf['reship']['branch_id']);
}
//[京东云交易]更新顾客退货物流单号
if($wms_type == 'yjdf'){
$queueObj = app::get('base')->model('queue');
//放入queue队列中执行
$queueData = array(
'queue_title' => '退货单：'. $sdf['reship']['reship_bn'] .'自动更新京东云交易退货物流信息',
'start_time' => time(),
'params' => array(
'sdfdata' => array('reship_id'=>$sdf['reship']['reship_id'], 'order_id'=>$order_id),
'app' => 'oms',
'mdl' => 'reship',
),
'worker' => 'ome_reship_kepler.syncLogisticInfo',
);
$queueObj->save($queueData);
}else{
//请求WMS更新最新物流单号
$error_msg = '';
kernel::single('ome_reship')->request_wms_returnorder($sdf['reship']['reship_id'], $error_msg);
}
}
}
//更新平台售后状态
if($is_update_platform_status){
$updateSdf = array('platform_status'=>$sdf['platform_status']);
if($sdf['jsrefund_flag']){
$updateSdf['jsrefund_flag'] = $sdf['jsrefund_flag'];
}
$modelReship->update($updateSdf, array('reship_id'=>$sdf['reship']['reship_id']));
//logs
$operateLog->write_log('reship@ome', $sdf['reship']['reship_id'], '更新平台售后状态('. $sdf['reship']['platform_status'] .'-->'. $sdf['platform_status'] .')');
}
//[售后申请单]更新平台售后状态
if($sdf['response_bill_type'] == 'reship' && $is_update_platform_status && $sdf['return_product']['return_id']){
//sdf
$updateSdf = array(
'platform_status' => $sdf['platform_status'],
'outer_lastmodify' => $sdf['modified'],
'last_modified' => time(),
);
//update
$returnProductObj->update($updateSdf, array('return_id'=>$sdf['return_product']['return_id']));
}
} else {
$insertData = $this->_reshipSdfToData($sdf);
if($insertData['reship_items']) {
$reshipItems = $insertData['reship_items'];
unset($insertData['reship_items']);
}
if ($insertData['reship_gift_items']) {
$reshipGiftItems = $insertData['reship_gift_items'];
unset($insertData['reship_gift_items']);
}
$rs = $modelReship->insert($insertData);
if(!$rs) {
return array('rsp'=>'succ', 'msg'=>'退货单新建失败');
}
$this->_insertReshipItems($reshipItems, $insertData['reship_id']);
$operateLog->write_log('reship@ome',$insertData['reship_id'], '新建退货单');
if ($sdf['return_product']['return_type']=='jdchange') {
kernel::single('ome_return_product')->releaseChangeFreeze($insertData['return_id']);
$result = kernel::single('console_reship')->addChangeFreeze($insertData['reship_id'], $error_msg);
if(!$result){
//log
$operateLog->write_log('reship@ome', $insertData['reship_id'], '换货预占库存失败:'. $error_msg);
}
}
if($sdf['return_product']['status'] < 3) {
$returnProductObj->update(array('status' => '3'), array('return_id' => $sdf['return_product']['return_id']));
$operateLog->write_log('return@ome', $sdf['return_product']['return_id'], '由于退货单下载,售后单不为已接受更新为已接受');
}
$this->_updateReturnProductLogistics($sdf['return_product']['return_id'], $sdf['logistics_company'], $sdf['logistics_no'],$sdf);
//极速退款打标在扩展表
if($sdf['jsrefund_flag'] == 'true'){
$modelReship->db->exec("UPDATE sdb_ome_return_product_tmall set jsrefund_flag='true' WHERE return_bn='".$sdf['return_product']['return_bn']."'");
}
$msg = '新建退货单';
//[京东一件代发]保存退货单与京东包裹关系明细
$wms_type = $branchLib->getNodetypBybranchId($insertData['branch_id']);
if($wms_type == 'yjdf'){
$error_msg = '';
$result = $reshipLib->create_reship_package($insertData, $error_msg);
if(!$result){
$operateLog->write_log('reship@ome', $insertData['reship_id'], '创建退货包裹失败：'. $error_msg);
}
//必须有京东寄件地址,才能推送同意状态给抖音平台
$sdf['sync_platform'] = false;
}
//[抖音平台]推送同意退货状态给平台
if($sdf['sync_platform'] && in_array($insertData['shop_type'], array('luban'))){
$lubanLib = kernel::single('ome_reship_luban');
$error_msg = '';
$result = $lubanLib->syncAgreeReturn($insertData, $error_msg);
}
//退换货自动审批(系统-->退换货自动审核设置-->是否启用退换货自动审批)
$is_auto_approve = app::get('ome')->getConf('return.auto_approve');
if($is_auto_approve == 'on'
|| ($sdf['flag_type'] & ome_reship_const::__LANJIE_RUKU)
){
$result = $reshipLib->batch_reship_queue($insertData['reship_id']);
}
}
return array('rsp'=>'succ', 'msg'=>$msg);
}
private function _reshipSdfToData($sdf) {
$tgOrder = $sdf['order'];
$returnProduct = $sdf['return_product'];
$opInfo = kernel::single('ome_func')->get_system();
//退换货单号
$reship_bn = $sdf['refund_bn'];
//原退货单已经作废,需要生成一个新的退货单,防止WMS无法接收相同退货单号
//场景：顾客申请退货，商家在天猫后台拒绝退货退款;顾客上传退货凭证后,平台自动同意退货申请,恢复原退货单；
if($sdf['cancel_reship_bn'] && $tgOrder['order_id']){
$reshipObj = app::get('ome')->model('reship');
$oldReshipInfo = $reshipObj->dump(array('reship_bn'=>$sdf['cancel_reship_bn'], 'order_id'=>$tgOrder['order_id']), 'reship_id');
if($oldReshipInfo){
$reship_bn = $reshipObj->gen_id();
}
}
//data
$data = array(
'reship_bn' => $reship_bn,
'shop_id' => $sdf['shop_id'],
'order_id' => $tgOrder['order_id'],
'delivery_id' => $returnProduct['delivery_id'],
'member_id' => $tgOrder['member_id'],
'logi_name' => $sdf['logi_name'],
'logi_no' => $tgOrder['logi_no'],
'logi_id' => $tgOrder['logi_id'],
'ship_name' => $tgOrder['ship_name'],
'ship_area' => $tgOrder['ship_area'],
'delivery' => $tgOrder['shipping'],
'ship_addr' => $tgOrder['ship_addr'],
'ship_zip' => $tgOrder['ship_zip'],
'ship_tel' => $tgOrder['ship_tel'],
'ship_email' => $tgOrder['ship_email'],
'ship_mobile' => $tgOrder['ship_mobile'],
'is_protect' => $tgOrder['is_protect'],
'return_id' => $returnProduct['return_id'],
'return_logi_name' => $sdf['logistics_company'],
'return_logi_no' => $sdf['logistics_no'],
'return_freight' => $sdf['return_freight'],
'outer_lastmodify' => $sdf['modified'],
'source' => 'matrix',
't_begin' => $sdf['created'],
'op_id' => $opInfo['op_id'],
'is_check' => in_array($sdf['status'], array('0', '5')) ? $sdf['status'] : '0',
'branch_id' => $sdf['branch_id'],
'org_id' => $sdf['org_id'],
'flag_type' => $sdf['flag_type'],
'platform_status' => $sdf['platform_status'], //平台售后单状态
'shop_type' => $sdf['shop_type'], //店铺类型
// 'reason' => $sdf['reason'],
'jsrefund_flag' => ($sdf['jsrefund_flag'] ? $sdf['jsrefund_flag'] : '0'), //极速退款标识
'refund_shipping_fee' => $sdf['refund_shipping_fee'] ?: 0, //退运费金额
);
//组织架构ID
if(isset($sdf['cos_id'])){
$data['cos_id'] = $sdf['cos_id'];
}
//贸易公司ID
if(isset($sdf['betc_id'])){
$data['betc_id'] = $sdf['betc_id'];
}
if (isset($sdf['archive'])) {
$data['archive'] = $sdf['archive'];
}
if($sdf['refund_to_returnProduct']) {
$data['flag_type'] = $data['flag_type'] | ome_reship_const::__LANJIE_RUKU;
}
//平台订单号
if($sdf['platform_order_bn']){
$data['platform_order_bn'] = $sdf['platform_order_bn'];
}
if($sdf['return_product']['changebranch_id']) {
$data['changebranch_id'] = $sdf['return_product']['changebranch_id'];
}
//delivery_mode
if($sdf['shop']['delivery_mode'] == 'jingxiao') {
$data['is_check'] = '1';
// 经销店铺的单据，delivery_mode冗余到售后申请表
$data['delivery_mode'] = $sdf['shop']['delivery_mode'];
}
if ($sdf['reason']) {
$problemMdl = app::get('ome')->model('return_product_problem');
$problem = $problemMdl->db_dump(['problem_name' => $sdf['reason']]);
if (!$problem) {
$problem = [
'problem_name' => $sdf['reason'],
'last_sync_time' => time(),
'createtime' => time(),
];
$problemMdl->save($problem);
}
$data['problem_id'] = $problem['problem_id'];
}
if($sdf['refund_item_list']) {
foreach ($sdf['refund_item_list'] as $item ) {
$data['reship_items'][] = array(
'op_id' => $opInfo['op_id'],
'bn' => $item['bn'],
'num' => $item['num'],
'normal_num' => $sdf['shop']['delivery_mode'] == 'jingxiao' ? $item['num'] : 0,
'price' => $item['price'],
'amount' => $item['amount'],
'branch_id' => $sdf['branch_id'],
'product_name' => $item['name'],
'product_id' => $item['product_id'],
'order_item_id'=>$item['order_item_id'],
'shop_goods_bn'=>$item['shop_goods_bn'],
'obj_type' =>$item['obj_type'],
'quantity' =>$item['quantity'],
'oid' =>$item['oid'],
'sku_uuid'=>$item['sku_uuid'],
);
}
//退货单增加赠品明细
// $data['reship_gift_items'] = app::get('ome')->model('reship')->addReturnGiftItems($data['reship_items'],$data['order_id'],$sdf['branch_id'],$opInfo['op_id']);
$data['tmoney'] = $returnProduct['money'];
$data['totalmoney'] = $returnProduct['money'];//总计应退金额
}
return $data;
}
private function _insertReshipItems($reshipItems, $reshipId) {
if(empty($reshipId) || empty($reshipItems)) {
return false;
}
foreach($reshipItems as &$val) {
$val['reship_id'] = $reshipId;
}
$modelItem = app::get('ome')->model('reship_items');
$sql = ome_func::get_insert_sql($modelItem, $reshipItems);
$rs = $modelItem->db->exec($sql);
return $rs['rs'];
}
#清空本地状态和已生成单据
/**
* cleanReturnStatus
* @param mixed $reship reship
* @return mixed 返回值
*/
public function cleanReturnStatus($reship){
$return_id = (int) $reship['return_id'];
$reship_id = (int) $reship['reship_id'];
$oReship = app::get('ome')->model('reship');
$oOperation_log = app::get('ome')->model('operation_log');//写日志
$oReship->db->exec('DELETE FROM sdb_ome_reship WHERE reship_id='.$reship_id);
$oReship->db->exec('DELETE FROM sdb_ome_reship_items WHERE reship_id='.$reship_id);
$oReship->db->exec('DELETE FROM sdb_ome_return_process WHERE reship_id='.$reship_id);
$oReship->db->exec('DELETE FROM sdb_ome_return_process_items WHERE reship_id='.$reship_id);
$memo = '退款原因、金额或版本变化,已生成退货单' . $reship['reship_bn'] . '清除';
$oOperation_log->write_log('return@ome',$return_id,$memo);
}
//识别是否天猫开启AG，如果开启的做标记接口请求
private function _noticeAg($sdf){
//取当前订单的处理状态
// $orderObj = app::get('ome')->model('orders');
// $order_filter = array("order_id"=>$sdf['order']['order_id']);
// $order_detail = $orderObj->dump($order_filter, 'order_bn,process_status,source');
// $aliag_status = app::get('ome')->getConf('shop.aliag.config.'.$sdf['shop_id']);
// if($aliag_status && in_array($sdf['shop_type'], array ('tmall','360buy','luban')) && $sdf['status'] == 0 && $order_detail['source'] == 'matrix'){
// //识别是否开启AG并且是天猫订单的新建退款申请
// $params = array(
// 'order_bn' => $order_detail['order_bn'],
// 'apply_id' => $sdf['apply_id'],
// 'refund_bn' => $sdf['refund_apply_bn'],
// 'is_aftersale_refund' => false,
// 'shop_id' => $sdf['shop_id'],
// 'oid' => implode(',',array_column((array)$sdf['refund_item_list'], 'oid')),
// );
// //检查当前订单的状态
// if(in_array($order_detail['process_status'],array('unconfirmed','confirmed'))){
// $params['cancel_dly_status'] = 'SUCCESS';
// }else{
// $params['cancel_dly_status'] = 'FAIL';
// }
// kernel::single('ome_service_refund')->refund_request($params);
// }
$logi = ['trigger_event' => 'refund_apply'];
// 判断是否有一件代发包裹
$packageMdl = app::get('ome')->model('delivery_package');
$deliveryOrderMdl = app::get('ome')->model('delivery_order');
$deliveryMdl = app::get('ome')->model('delivery');
$branchMdl = app::get('ome')->model('branch');
$autoAgRefund = true; //自动AG退款
//获取发货单
$delivery_list = $deliveryMdl->getDeliversByOrderId($sdf['order']['order_id']);
if ($delivery_list) {
$node_type = $branchMdl->getChannelBybranchID($delivery_list[0]['branch_id']);
// 发货单不做AG处理
if ($node_type == 'yjdf' && $sdf['refund_refer'] != 'aftersale') {
return false;
}
$logi['is_yjdf'] = $node_type == 'yjdf' ? true : false;
$logi['logi_status'] = $delivery_list[0]['logi_status'];
// 验证一个子单是否按数量拆包裹
$bn = array_column((array)$sdf['refund_item_list'], 'bn');
$did = array_column((array)$delivery_list, 'delivery_id');
$package_list = $packageMdl->getList('logi_bn,logi_no', ['delivery_id' => $did, 'bn' => $bn, 'status' => 'delivery']);
if (1 == count($package_list)) {
$logi['company_code'] = $package_list ? $package_list[0]['logi_bn'] : '';
$logi['logistics_no'] = $package_list ? $package_list[0]['logi_no'] : '';
}
}
//订单已发货&&售后仅退款
if($delivery_list && $sdf['response_bill_type'] == 'refund_apply' && $sdf['shop_id']){
$shopObj = app::get('ome')->model('shop');
$shopInfo = $shopObj->dump(array('shop_id'=>$sdf['shop_id']), 'shop_id,shop_bn,shop_type,config');
//是否手动审核仅退款的单据
$shopConfig = unserialize($shopInfo['config']);
if($shopConfig['audo_refund_refuse'] == 'confirm'){
$autoAgRefund = false;
}elseif(empty($shopConfig['audo_refund_refuse']) || $shopConfig['audo_refund_refuse'] == 'retry_refuse'){
//@todo场景：售后仅退款OMS拒绝后,顾客又重新申请;
if(in_array($shopInfo['shop_type'], array('luban'))){
$lubanLib = kernel::single('ome_reship_luban');
$oldApplyInfo = ($sdf['refund_apply'] ? $sdf['refund_apply'] : array());
$autoAgRefund = $lubanLib->getAutoRefuse($sdf['refund_apply_bn'], $oldApplyInfo);
}
}
}
if ($sdf['refund_type'] == 'return' && in_array($sdf['order']['ship_status'],array('1'))){
//手动审核售后仅退款
if(!$autoAgRefund){
return true;
}
}
if($autoAgRefund){
kernel::single('ome_refund_apply')->refund_ag($sdf['refund_apply_bn'], $logi);
}
}
/**
* 平台推送的已退款单,需要编辑订单删除退款的商品
*
* @param $sdf 平台推送的退款数据
* @param $error_msg 错误信息
* @param $is_abnormal 是否为异常(订单已生成发货单,平台已退款但撤消发货单失败,导致删除订单退款商品失败)
* @return bool
*/
public function _autoEditorder($sdf, &$error_msg=null, &$is_abnormal=false)
{
$orderObj = app::get('ome')->model('orders');
$orderObjMdl = app::get('ome')->model('order_objects');
$orderItemObj = app::get('ome')->model("order_items");
$logObj = app::get('ome')->model('operation_log');
$refundLib = kernel::single('ome_order_refund');
//orderInfo
$order_id = $sdf['order']['order_id'];
$order_filter = array('order_id'=>$order_id);
$order_detail = $orderObj->dump($order_filter, '*');
//check支持的平台
if(!in_array($order_detail['shop_type'], array('taobao','tmall','luban','website_d1m','website','weimobv','youzan','website_v2','pinduoduo','wxshipin','meituan4sg'))){
$error_msg = $order_detail['shop_type'] . '平台订单不支持编辑';
return false;
}
if($order_detail['source'] != 'matrix'){
$error_msg = '订单来源不是matrix类型';
return false;
}
//check
// if ($order_detail['pay_status'] == '5'){
// $error_msg = '订单已经全额退款,无需编辑';
// return false;
// }
if(!in_array($order_detail['ship_status'], array('0','2'))){
$error_msg = '订单发货状态ship_status='. $order_detail['ship_status'] .',不允许编辑订单';
return false;
}
//天猫只退款价保金额时,不编辑订单明细
if($sdf['isPriceProtect']){
$error_msg = '只退款价保金额,不允许编辑订单';
return false;
}
//check过滤不需要删除订单明细的退款申请备注
$reason = $sdf['reason'];
if($reason){
$reasonList = $refundLib->setReasonTypes();
if(in_array($reason, $reasonList)){
$error_msg = '退款原因：'. $reason .',不允许编辑订单';
return false;
}
}
//编辑订单失败时,更新异常状态
$new_abnormal_status = $order_detail['abnormal_status'] | ome_preprocess_const::__ORDER_REFUND_ABNORMAL;
//判断订单是否编辑过
$item_list = $orderObj->getItemBranchStore($order_id);
//格式化订单结构数据扩展信息
ome_order_func::order_sdf_extend($item_list);
//增加事务避免并发导致订单为部分退款状态
$trans = kernel::database()->beginTransaction();
//先更新订单主信息， 避免行明细更新导致死锁
$update_sql = "UPDATE sdb_ome_orders SET createtime=`createtime` WHERE order_id=". $order_id;
$orderObj->db->exec($update_sql);
$status = app::get('ome')->model('orders')->db_dump(['order_id'=>$order_id], 'status')['status'];
if($status == 'dead') {
kernel::database()->rollBack();
$error_msg = '订单已经取消不能再编辑';
return false;
}
$refund_item_list = $sdf['refund_item_list'];
if ($refund_item_list && is_array($refund_item_list)) {
$oid_refund_item_list = [];
foreach ($refund_item_list as $val) {
if (isset($val['oid'])) {
$oid_refund_item_list[$val['oid']][] = $val;
}
}
$refund_item_list = $oid_refund_item_list ?: $refund_item_list;
}
//items
$edit_flag = false;
$needChangeFreezeItem = [];
foreach($item_list as $itemKey => $items)
{
foreach($items as $item)
{
$refund_items = $refund_item_list[$item['oid']] ? $refund_item_list[$item['oid']] : array();
if($item['oid'] != $sdf['oid'] && !$refund_items){
continue;
}
//天猫权益金
if ($sdf['refund_fee'] != $item['divide_order_fee'] && $sdf['tmall_mcard_pz_sp']){
$sdf['refund_fee'] = $sdf['refund_fee'] + $sdf['tmall_mcard_pz_sp'];
}
//加上价保退款的金额
if ($sdf['refund_fee'] != $item['divide_order_fee'] && $sdf['isPriceProtect'] !== true && $item['refund_money']){
$sdf['refund_fee'] = $sdf['refund_fee'] + $item['refund_money'];
}
if ($sdf['shop_type'] == 'website' && $refund_items) {
$refund_fee = array_sum(array_column($refund_items,'amount'));
$sdf['refund_fee'] = number_format($refund_fee, 3, '.', '');
}
//check
if ($item['delete'] == 'true'){
//logs
$error_msg = '删除商品bn：'. $item['bn'] .'失败,订单商品已经是删除状态。';
$logObj->write_log('order_edit@ome', $order_id, $error_msg);
$oObjRow = app::get('ome')->model('order_objects')->db_dump(['obj_id'=>$item['obj_id']], 'pay_status');
if($oObjRow && $oObjRow['pay_status'] != 5) {
$update_sql = "UPDATE sdb_ome_order_objects SET pay_status='5' WHERE order_id=". $order_id ." AND obj_id=". $item['obj_id'];
$orderObj->db->exec($update_sql);
$order_sql = "UPDATE sdb_ome_orders SET pmt_goods=pmt_goods-".$item['pmt_price'].", pmt_order=pmt_order-".($item['part_mjz_discount']?:0).", cost_item=cost_item-".$item['amount'];
$order_sql .= ", total_amount=total_amount-".$sdf['refund_fee'].", final_amount=final_amount-".$sdf['refund_fee']." WHERE order_id=". $order_id;
$orderObj->db->exec($order_sql);
$edit_flag = true;
}
continue;
}
//check退款金额是否与订单金额相等
if(($sdf['refund_fee'] != $item['divide_order_fee'] && $sdf['refund_fee'] != $item['sale_price'])){
//logs
$error_msg = '删除商品bn：'. $item['bn'] .'失败,退款金额与订单商品金额不匹配';
$logObj->write_log('order_edit@ome', $order_id, $error_msg);
//加标签
//
if($item['order_items']){
foreach($item['order_items'] as $order_item)
{
if($order_item['split_num'] > 0){
$label_code = 'SOMS_MREFUND';
$err = '';
kernel::single('ome_bill_label')->markBillLabel($order_id, '', $label_code, 'order', $err, 0);
}
}
}
continue;
}
//check订单商品明细
if($item['order_items']){
foreach($item['order_items'] as $order_item)
{
//check退款商品已经发货完成
if($order_item['sendnum'] > 0){
//update order_objects
$update_sql = "UPDATE sdb_ome_order_objects SET pay_status='5' WHERE order_id=". $order_id ." AND obj_id=". $item['obj_id'];
$orderObj->db->exec($update_sql);
//秒退标签
//更新订单为异常状态
if(!$is_abnormal){
$order_sql = "UPDATE sdb_ome_orders SET abnormal_status=". $new_abnormal_status ." WHERE order_id=". $order_id;
$orderObj->db->exec($order_sql);
}
//logs
$error_msg = '退款商品bn：'. $item['bn'] .'已经发货完成,无法删除!';
$logObj->write_log('order_edit@ome', $order_id, $error_msg);
//异常标记
$is_abnormal = true;
continue 2;
}
//check退款商品已经生成发货单,发货单打回失败
if($order_item['split_num'] > 0){
//update order_objects
$update_sql = "UPDATE sdb_ome_order_objects SET pay_status='5' WHERE order_id=". $order_id ." AND obj_id=". $item['obj_id'];
$orderObj->db->exec($update_sql);
$label_code = 'SOMS_MREFUND';
$err = '';
kernel::single('ome_bill_label')->markBillLabel($order_id, '', $label_code, 'order', $err, 0);
//更新订单为异常状态
if(!$is_abnormal){
$order_sql = "UPDATE sdb_ome_orders SET abnormal_status=". $new_abnormal_status ." WHERE order_id=". $order_id;
$orderObj->db->exec($order_sql);
}
//logs
$error_msg = '退款商品bn：'. $item['bn'] .'已经拆分生成发货单,无法删除!';
$logObj->write_log('order_edit@ome', $order_id, $error_msg);
//异常标记
$is_abnormal = true;
continue 2;
}
}
}
//优惠分摊金额
$item['part_mjz_discount'] = $item['part_mjz_discount'] ? $item['part_mjz_discount'] : 0;
//删除订单object层商品
$delete_sql = "UPDATE sdb_ome_order_objects SET `delete`='true', pay_status='5' WHERE order_id=". $order_id ." AND obj_id=". $item['obj_id']." AND `delete`='false'";
$affect_row = $orderObj->db->exec($delete_sql);
if ($orderObj->db->affect_row() > 0){
$edit_flag = true;
$item['part_mjz_discount']= $item['part_mjz_discount'] ? $item['part_mjz_discount'] : 0;
//删除item层货品
//$delete_sql = "UPDATE sdb_ome_order_items SET `delete`='true' WHERE order_id=". $order_id ." AND obj_id=". $item['obj_id'];
//$affect_row = $orderObj->db->exec($delete_sql);
$affect_row = $orderItemObj->update(array('delete'=>'true'), array('order_id'=>$order_id, 'obj_id'=>$item['obj_id']));
//删除商品后释放冻结库存(有更新影响行数,才需要释放库存)
//@todo：现在矩阵同分同秒推送退款完成单和更新订单时，会导致并发重复释放库存冻结;
if (!is_bool($affect_row) && !empty($item['order_items'])) {
foreach ($item['order_items'] as $order_item)
{
if (isset($order_item['delete']) && $order_item['delete'] == 'true') {
continue;
}
$order_item['goods_id'] = $item['goods_id'];
$needChangeFreezeItem[] = $order_item;
}
}else{
//logs
$error_msg = '删除订单item层商品bn：'. $item['bn'] .'失败';
$logObj->write_log('order_edit@ome', $order_id, $error_msg);
}
}else{
//logs
$error_msg = '删除订单object层商品bn：'. $item['bn'] .'失败';
$logObj->write_log('order_edit@ome', $order_id, $error_msg);
continue;
}
//更新订单金额
$order_sql = "UPDATE sdb_ome_orders SET pmt_goods=pmt_goods-".$item['pmt_price'].", pmt_order=pmt_order-".($item['part_mjz_discount']?:0).", cost_item=cost_item-".$item['amount'];
$order_sql .= ", total_amount=total_amount-".$sdf['refund_fee'].", final_amount=final_amount-".$sdf['refund_fee']." WHERE order_id=". $order_id;
$orderObj->db->exec($order_sql);
// custom 根据子订单id查询是否有关联赠品
$this->__deletePlatformGift($item['oid'], $order_id, $needChangeFreezeItem);
}
}
if($needChangeFreezeItem) {
uasort($needChangeFreezeItem, [kernel::single('console_iostockorder'), 'cmp_productid']);
$basicMStockFreezeLib = kernel::single('material_basic_material_stock_freeze');
// 预占释放
$branchBatchList = [];
foreach($needChangeFreezeItem as $item) {
$branchBatchList[] = [
'bm_id' => $item['product_id'],
'sm_id' => $item['goods_id'],
'obj_type' => material_basic_material_stock_freeze::__ORDER,
'bill_type' => 0,
'obj_id' => $order_id,
'branch_id' => '',
'bmsq_id' => material_basic_material_stock_freeze::__SHARE_STORE,
'num' => abs($item['nums']),
];
}
$rs = $basicMStockFreezeLib->unfreezeBatch($branchBatchList, __CLASS__.'::'.__FUNCTION__, $err);
if(!$rs) {
kernel::database()->rollBack();
$logObj->write_log('order_edit@ome', $order_id, '明细删除失败：'.$err);
return false;
}
}
//提交事务
kernel::database()->commit($trans);
//编辑订单成功
if ($edit_flag){
$objectInof = $orderObjMdl->getList('name,quantity as num', array('order_id' => $order_id,'delete'=>'false'));
if($objectInof){
$tostr=json_encode($objectInof);
$orderObj->update(['tostr'=>$tostr], ['order_id'=>$order_id]);
}
//重置状态
if($order_detail['process_status'] == 'splitting') {
$unSplitNum = app::get('ome')->model('delivery')->countOrderSplitNumber($order_detail['order_id']);
if($unSplitNum == 0) {
$orderObj->update(['process_status'=>'splited'], ['order_id'=>$order_id]);
}
}
//log
$logObj->write_log('order_edit@ome',$order_id,"订单修改并恢复");
//余单撤销
if ($order_detail['ship_status'] == '2') {
$unShipNum = app::get('ome')->model('delivery')->countOrderSendNumber($order_detail['order_id']);
if($unShipNum == 0) {
kernel::single('ome_order_order')->order_revoke($order_detail['order_id'], '', '');
}
}
//将未修改以前的数据存储以便查询
$log_id = $logObj->getList('log_id',array('operation'=>'order_edit@ome','obj_id'=>$order_id),0,1,'log_id DESC');
$log_id = $log_id[0]['log_id'];
$order_detail['item_list'] = $item_list;
$orderObj->write_log_detail($log_id,$order_detail);
//更新订单支付状态
kernel::single('ome_order_func')->update_order_pay_status($order_id,true, __CLASS__.'::'.__FUNCTION__);
//发票
kernel::single('invoice_order_front')->updateItemsByOrder($order_id, 'b2c');
//编辑订单删除退款商品后,重新调用赠品规则
$this->_dealCrmGift($order_id);
//延迟5分钟自动重新路由审核订单
$sdf = array('op_type'=>'timing_confirm', 'timing_time'=>strtotime('5 minutes'), 'memo'=>'退款完成编辑订单后重新路由');
kernel::single('ome_order')->auto_order_combine($order_id, $sdf);
}else{
//订单退款商品无法删除,如有CRM赠品则打标记
$this->_labelOrderCrmGift($order_id);
}
//订单编辑失败：返回false,这样同步日志会有error_msg信息
if($is_abnormal){
return false;
}
return true;
}
/**
* 更新退款费用
* @param sdf
* @return bool
* sunjing@shopex.cn
*/
public function _updateProtectPrice($sdf){
$orderObj = app::get('ome')->model('orders');
$order_filter = array("order_id"=>$sdf['order']['order_id']);
$order_id = $sdf['order']['order_id'];
$order_detail = $orderObj->dump($order_filter, '*');
if ($order_detail['pay_status'] == '5') return true;//全额退款时不用编辑
if( $order_detail['source'] == 'matrix'){
$sql ="update sdb_ome_orders set refund_money=refund_money+".$sdf['refund_fee']." where order_id=".$order_id;
kernel::database()->exec($sql);
$item_list = $orderObj->getItemBranchStore($sdf['order']['order_id']);
ome_order_func::order_sdf_extend($item_list);
$refund_item_list = $sdf['refund_item_list'][0];
foreach($item_list as $k=>$items){
foreach($items as $item){
if (($item['oid'] == $sdf['oid'])){
$orderObj->db->exec("UPDATE sdb_ome_order_objects SET refund_money=refund_money+".$sdf['refund_fee'].",pay_status='4' WHERE order_id=".$order_id." AND obj_id=".$item['obj_id']." AND `delete`='false'");
if($item['obj_type'] == 'goods'){
foreach($item['order_items'] as $order_item){
if ($order_item['delete'] == 'false'){
$orderObj->db->exec("UPDATE sdb_ome_order_items set refund_money=refund_money+".$sdf['refund_fee']." WHERE order_id=".$order_id." AND item_id=".$order_item['item_id']." AND `delete`='false'");
}
}
}
}
}
}
}
}
/**
* 订单中售前退款完成,编辑订单删除退款商品后,重新调用赠品规则
*
* @param $order_id
* @return void
*/
public function _dealCrmGift($order_id)
{
$orderItemObj = app::get('ome')->model("order_items");
$orderObjectObj = app::get('ome')->model("order_objects");
$basicMStockFreezeLib = kernel::single('material_basic_material_stock_freeze');
$Obj_preprocess = app::get('ome')->model('order_preprocess');
$operLogObj = app::get('ome')->model('operation_log');
$labelLib = kernel::single('ome_bill_label');
$err = '';
//增加事务避免并发导致订单为部分退款状态
$trans = kernel::database()->beginTransaction();
//先更新订单主信息， 避免行明细更新导致死锁
$update_sql = "UPDATE sdb_ome_orders SET createtime=`createtime` WHERE order_id=". $order_id;
$orderItemObj->db->exec($update_sql);
//order
$orderInfo = app::get('ome')->model('orders')->db_dump($order_id, 'order_bn,shop_id,process_status,status');
//订单已经是取消状态
if($orderInfo['process_status'] == 'cancel' || $orderInfo['status'] == 'dead'){
kernel::database()->rollBack();
return false;
}
//获取CRM赠品
$items = $orderItemObj->getList('item_id,obj_id,product_id,bn,nums as quantity,split_num', ['order_id'=>$order_id, 'shop_goods_id'=>'-1', 'item_type'=>'gift', 'delete'=>'false']);
if(empty($items)) {
kernel::database()->rollBack();
return false;
}
// objects
$objects = $orderObjectObj->getList('order_id,obj_id,goods_id,bn', ['order_id'=>$order_id]);
$objects = array_column($objects, null, 'obj_id');
//check
$error_msg = '';
foreach($items as $value)
{
//赠品已经生成发货单
if($value['split_num'] > 0) {
//订单打标记
// $labelLib->deleteOrderGiftLable($order_id, $error_msg);
$labelLib->markBillLabel($order_id, '', 'deleteordergift', 'order', $error_msg);
//logs
kernel::database()->rollBack();
$operLogObj->write_log('order_preprocess@ome', $order_id, '赠品：'. $value['bn'] .' 删除失败，已经生成发货单不能删除;');
return false;
}
}
//CRM赠品明细
$item_ids = [];
$obj_ids = [];
$product_bns = [];
$branchBatchList = [];
foreach($items as $tmp_item)
{
$product_id = $tmp_item['product_id'];
$goods_id = $objects[$tmp_item['obj_id']]['goods_id'];
$quantity = $tmp_item['quantity'];
$product_bns[] = $tmp_item['bn'];
$item_ids[] = $tmp_item['item_id'];
$obj_ids[] = $tmp_item['obj_id'];
$branchBatchList[] = [
'bm_id' => $product_id,
'sm_id' => $goods_id,
'obj_type' => material_basic_material_stock_freeze::__ORDER,
'bill_type' => 0,
'obj_id' => $order_id,
'branch_id' => 0,
'bmsq_id' => material_basic_material_stock_freeze::__SHARE_STORE,
'num' => $quantity,
];
}
//删除CRM相关记录记录(shop_goods_id=-1是， CRM赠品类型)
$orderItemObj->delete(array('item_id'=>$item_ids));
$affectRow = $orderItemObj->db->affect_row();
//只有当删除有影响行数时，才释放赠品冻结，避免并发时重复释放
if($affectRow > 0) {
//释放赠品冻结
$rs = $basicMStockFreezeLib->unfreezeBatch($branchBatchList, __CLASS__.'::'.__FUNCTION__, $err);
if(!$rs) {
kernel::database()->rollBack();
$operLogObj->write_log('order_preprocess@ome', $order_id, '赠品冻结释放失败：'.$err);
return false;
}
}
$orderObjectObj->delete(array('obj_id'=>$obj_ids));
$Obj_preprocess->delete(array('preprocess_order_id'=>$order_id, 'preprocess_type'=>'crm'));
//删除赠品赠送记录
if ($orderInfo) {
$giftLogMdl = app::get('ome')->model('gift_logs');
$giftLogMdl->delete([
'order_bn' => $orderInfo['order_bn'],
'shop_id' => $orderInfo['shop_id'],
]);
}
//logs
$operLogObj->write_log('order_preprocess@ome', $order_id, '赠品：'. implode(',', $product_bns) .'删除成功');
//重新获取CRM赠品
$msg = '';
kernel::single('ome_preprocess_crm')->process($order_id,$msg,1);
kernel::database()->commit($trans);
return true;
}
/**
* 订单退款商品无法删除,如有CRM赠品则打标记
*
* @param $order_id
* @return void
*/
public function _labelOrderCrmGift($order_id)
{
$orderItemObj = app::get('ome')->model("order_items");
$operLogObj = app::get('ome')->model('operation_log');
$labelLib = kernel::single('ome_bill_label');
//获取CRM赠品
$items = $orderItemObj->getList('item_id,obj_id,product_id,bn,split_num', ['order_id'=>$order_id, 'shop_goods_id'=>'-1', 'item_type'=>'gift', 'delete'=>'false']);
if(empty($items)) {
return false;
}
//check
$error_msg = '';
foreach($items as $value)
{
//赠品已经生成发货单
if($value['split_num'] > 0) {
//订单打标记
// $labelLib->deleteOrderGiftLable($order_id, $error_msg);
$labelLib->markBillLabel($order_id, '', 'deleteordergift', 'order', $error_msg);
//logs
$operLogObj->write_log('order_preprocess@ome', $order_id, '赠品：'. $value['bn'] .' 删除失败，已经生成发货单不能删除;');
return true;
}
}
return false;
}
/**
* 删除平台下发赠品
* @param $oid
* @param $order_id
* @return void
*/
public function __deletePlatformGift($oid, $order_id, &$needChangeFreezeItem)
{
$orderObjectObj = app::get('ome')->model('order_objects');
$orderItemObj = app::get('ome')->model("order_items");
// 查询销售子订单所关联的赠品子订单
$giftFilter = [
'order_id' => $order_id,
'main_oid|findinset' => $oid,
// 'obj_type' => 'gift',
// 'shop_goods_id|than' => 0,
'delete' => 'false',
'sale_price' => '0',
];
$giftOrderObjects = $orderObjectObj->getList('obj_id,main_oid,part_mjz_discount,divide_order_fee,amount,pmt_price', $giftFilter);
if (empty($giftOrderObjects)) {
return;
}
// 不为空,则逐个循环,检查关联销售子订单是否都已删除
foreach ($giftOrderObjects as $giftOrderObject) {
// check1 子订单明细已审单,则不处理
$splitGiftOrderObjectItemFilter = [
'order_id' => $order_id,
'obj_id' => $giftOrderObject['obj_id'],
'split_num|than' => 0,
];
$splitGiftOrderObjectItemCount = $orderItemObj->count($splitGiftOrderObjectItemFilter);
if ($splitGiftOrderObjectItemCount > 0) {
continue;
}
// check2 赠品还存在未删除的关联销售子订单,则不处理
/* $giftMainFilter = [
'order_id' => $order_id,
'oid|in' => explode(',', $giftOrderObject['main_oid']),
'delete' => 'false',
];
$giftOrderMainObjCount = $orderObjectObj->count($giftMainFilter);
// 还存在未删除销售子订单,则不处理
if ($giftOrderMainObjCount > 0) {
continue;
} */
// 获取明细
$giftOrderObjItemsFilter = [
'order_id' => $order_id,
'obj_id' => $giftOrderObject['obj_id'],
'delete' => 'false',
];
$giftOrderObjItems = $orderItemObj->getList('item_id,product_id,nums', $giftOrderObjItemsFilter);
// 删除子订单层
$affect_row = $orderObjectObj->db->exec("UPDATE sdb_ome_order_objects SET `delete`='true',pay_status='5' WHERE order_id=" . $order_id . " AND obj_id=" . $giftOrderObject['obj_id'] . " AND `delete`='false'");
if (!$orderObjectObj->db->affect_row()) {
// todo 是否要报警
continue;
}
// 删除订单明细层
foreach ($giftOrderObjItems as $giftOrderObjItem) {
$affect_row = $orderItemObj->db->exec("UPDATE sdb_ome_order_items set `delete`='true' WHERE order_id=" . $order_id . " AND item_id=" . $giftOrderObjItem['item_id'] . " AND `delete`='false'");
if (!$orderItemObj->db->affect_row()) {
// todo 是否要报警
continue;
}
$needChangeFreezeItem[] = $giftOrderObjItem;
}
// 订单金额处理
$giftOrderObject['part_mjz_discount'] = $giftOrderObject['part_mjz_discount'] ? $giftOrderObject['part_mjz_discount'] : 0;
$giftOrderObject['divide_order_fee'] = $giftOrderObject['divide_order_fee'] ? $giftOrderObject['divide_order_fee'] : 0;
$giftOrderObject['amount'] = $giftOrderObject['amount'] ? $giftOrderObject['amount'] : 0;
$giftOrderObject['pmt_price'] = $giftOrderObject['pmt_price'] ? $giftOrderObject['pmt_price'] : 0;
$sql = "update sdb_ome_orders set pmt_goods=pmt_goods-" . $giftOrderObject['pmt_price'] . ",pmt_order=pmt_order-" .($giftOrderObject['part_mjz_discount']?:0). ",cost_item=cost_item-" . $giftOrderObject['amount'] . ",total_amount=total_amount-" . $giftOrderObject['divide_order_fee'] . ",final_amount=final_amount-" . $giftOrderObject['divide_order_fee'] . " where order_id=" . $order_id;
kernel::database()->exec($sql);
}
}
/**
* 退款未退货报表
* @param $sdf
* @param $refundApply
* @return bool
* @date 2024-07-02 10:40 上午
*/
public function _refundNoreturn($sdf,$refundApply)
{
//需要退货 或 售后仅退款不退货
if(!$sdf['has_good_return'] || $sdf['refund_refer'] == 'aftersale'){
return true;
}
if(!isset($sdf['refund_item_list'])){
return true;
}
//经销发货不需要进退款未退货报表
if (isset($sdf['shop']['delivery_mode']) && $sdf['shop']['delivery_mode'] == 'jingxiao') {
return true;
}
//退款单下来时 通过商品检测 该商品是否已发货，若已发货就创建报表
$refundItemList = $sdf['refund_item_list'];
$errMsg = [];
kernel::single('ome_refund_noreturn')->checkRefundNoreturn($refundItemList,[$refundApply['apply_id']],$errMsg);
return true;
}
/**
* 保存ChangeItems
* @param mixed $sdf sdf
* @param mixed $returnId ID
* @return mixed 返回操作结果
*/
public function saveChangeItems($sdf, $returnId) {
$shop_id = $sdf['shop_id'];
$branch_id = $sdf['branch_id'];
$refund_items = $sdf['refund_item_list'];
$exchange_bn = $sdf['extend_field']['exchange_bn'];
if(empty($returnId) || empty($exchange_bn)) {
return false;
}
$exchange_num = $refund_items[0]['num'];
$tmall_detail = [
'refund_type' => 'change',
'exchange_sku' => $exchange_bn,
'exchange_num' => $exchange_num
];
kernel::single('ome_return_product')->addExchangeFreeze($returnId, $branch_id, $tmall_detail);
$salesMLib = kernel::single('material_sales_material');
$salesMInfo = $salesMLib->getSalesMByBn($sdf['shop_id'],$exchange_bn);
$basicMInfos = $salesMLib->getBasicMBySalesMId($salesMInfo['sm_id']);
$items = array();
if($basicMInfos){
foreach($basicMInfos as $k => $basicMInfo){
$items[] = array(
'bm_id' => $basicMInfo['bm_id'],
'material_name' => $basicMInfo['material_name'],
'material_bn' => $basicMInfo['material_bn'],
'type' => $basicMInfo['type'],
'number' => $basicMInfo['number']*$exchange_num,
'change_num' => $basicMInfo['number']*$exchange_num,
'sales_material_bn' => $exchange_bn,
'branch_id' => $branch_id,
);
}
}
$change_items = array();
if($items){
foreach($items as $v){
$change_items[] = array(
'shop_id' => $shop_id,
'return_id' => $returnId,
'num' => $v['change_num'],
'product_id' => $v['bm_id'],
'name' => $v['material_name'],
'bn' => $v['material_bn'],
'sales_material_bn' => $exchange_bn,
);
}
}
if($change_items){
$modelItem = app::get('ome')->model('change_items');
$sql = ome_func::get_insert_sql($modelItem, $change_items);
$rs = $modelItem->db->exec($sql);
}
}
/**
* 更新物流信息
* @param $params
* @return string[]
* @date 2024-10-08 7:41 下午
*/
public function logisticsUpdate($params)
{
$processData = array_merge((array)$params['old_process_data'], (array)$params['process_data']);
app::get('ome')->model('return_product')->update(array('process_data' => serialize($processData)), array('return_id' => $params['return_id']));
$obj_reship = app::get('ome')->model('reship');
$rs = $obj_reship->count(array('return_id' => $params['return_id']));
if ($rs > 0) {
$_data['return_logi_name'] = $params['process_data']['shipcompany'];
$_data['return_logi_no'] = $params['process_data']['logino'];
$obj_reship->update($_data, array('return_id' => $params['return_id']));
}
return array('rsp' => 'succ', 'msg' => '物流信息更新成功');
}
/**
* 宝尊小程序换后在退会包含原单运费 特殊处理
* @param $sdf
* @param $refundApply
* @return array
* @date 2024-12-16 5:35 下午
*/
public function _upOriginalOrder($sdf, $refundApply)
{
$order_bn = $sdf['order_bn'];//换出订单号
$shop_id = $sdf['shop_id'];
$order_id = $sdf['order']['order_id'];
$platform_order_bn = $sdf['order']['platform_order_bn'];//平台订单号
$orderMdl = app::get('ome')->model('orders');
if ($order_bn == $platform_order_bn) {
return [false, '不符合换了在退场景！'];
}
$refundInfo = app::get('ome')->model('refund_apply')->db_dump(['apply_id' => $refundApply['apply_id'], 'shop_id' => $shop_id], 'apply_id,return_id');
$returnInfo = app::get('ome')->model('return_product')->db_dump(['return_id' => $refundInfo['return_id'], 'shop_id' => $shop_id], 'return_id,refund_shipping_fee');
if (!$returnInfo) {
return [false, '售后单不存在！'];
}
if ($returnInfo['refund_shipping_fee'] <= 0) {
return [false, '平台未退运费！'];
}
$refund_shipping_fee = $returnInfo['refund_shipping_fee'];
$order = $orderMdl->db_dump(array('order_bn' => $platform_order_bn, 'shop_id' => $shop_id), 'order_id,order_bn,platform_order_bn,cost_freight,payed');
if (!$order) {
return [false, '平台订单不存在！'];
}
if ($order['cost_freight'] <= 0 || $order['payed'] < $refund_shipping_fee) {
return [false, '没有可退运费！'];
}
if ($this->_updateOrderPayed($order['order_id'], $refund_shipping_fee, true)) {
$opLogModel = app::get('ome')->model('operation_log');
$systemMsg = sprintf("换出订单%s退款成功，退款包含平台订单运费。系统自动操作，扣除平台订单%s运费%s元。", $order_bn, $platform_order_bn, $refund_shipping_fee);
$opLogModel->write_log('order_modify@ome', $order_id, $systemMsg);//换出订单操作日志
$opLogModel->write_log('order_modify@ome', $order['order_id'], $systemMsg);//原单操作日志
$opLogModel->write_log('refund_apply@ome', $refundApply['apply_id'], $systemMsg);//换出订单退款单操作日志
}
return [true, '运费扣除完成'];
}
}
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